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Knowledge Base Article: KB1772
Topic: FAQ - Ringtone Questions

Title: Is there anything I can do to raise the volume of a ringtone?

Last Reviewed: Mar 28, 2011

Q. Is there anything I can do to raise the volume of a ringtone?

A. Yes, there are two different things you can do.  

The first thing, when downloading the ringtone from our mobile web site at, immediately after you select the file type, you will see an option to either retrieve the ringtone, or to configure additional parameters.  One of the additional parameters is a volume control.  The default for volume is 1 (meaning 100%), so if you instead set it to, say, 2, then you are doubling the volume to 200%.  

So, if you have already purchased a ringtone, you can download it again from our mobile site without having to pay for it again, and during the download process try setting the volume to 2 or 3.  You may find that when the ringtone gets to your phone it still sounds the same as before you increased the volume.  What may be happening is that your phone may not be overwriting the original ringtone with the new ringtone that has an increased volume.  So, in this case, make sure to first delete the ringtone from your phone, then download it again from and set the volume higher during the download process.

If the procedure above does not work for you, you can first download the ringtone to your PC, use audio editing software to boost up the volume of the track, then transfer the altered track to your cell phone.

For instructions to download the ringtone to your PC, go here:

To turn up the volume of the ringtone track itself, you need to use audio editing software.  If you do not have any audio editing software, you can download a limited-feature version of a program called CoolEdit from here:  Download and install the software and then run it.  Then in the software select these menu options:

1.  Transform
2.  Amplitude
3.  Amplify
4.  Select the 6Db boost option and click okay.  You may need to do this more than once to get the volume where you want it to be.
5.  Then click File, Save (or Save As) and save the changes back to file on your hard drive.

Then transfer the new altered ringtone file to your phone.  Please refer to your phone's user's manual or contact your phone service provider for instructions on how to transfer files from your PC to your phone.


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